"Sharp and ambitious... If Pond's last book was a sitcom, The Customer is Always Wrong would be an HBO drama with a Sunday night time slot."–Jezebel
"The sobering wake-up call to naive nostalgia... [The Customer Is Always Wrong offers] a look at the end of a wild ride, punctuated by deeply profound moments in a time that could swallow you whole."–San Francisco Chronicle
"A book filled with ghosts... An Oakland that doesn't exist anymore, a culture that doesn't exist anymore, and people that don't exist anymore, in more ways than one. "–Hollywood Reporter
"A charming, loosely autobiographical story of Pond's early years."–National Post Best of 2017
"Set in late 1970s Oakland, this comedic graphic novel from Over Easy author Pond follows a waitress named Madge whose career as a comic artist finally starts to take off."–Entertainment Weekly
"Mimi Pond is a treasure, one we ignore at our own risk... Her latest book – a thick, semi-autobiographical bildungsroman called The Customer Is Always Wrong – might be her greatest work to date. It's a lengthy and detailed portrait of a young woman working at a restaurant in late-'70s Oakland and the cast of characters around her – some of them shady, some of them lovable, and all of them compelling. Pond's hand is confident and her figure work hops balletically across the page; her facial acting is simple, but searing."–Vulture
