'This book reminds us of conversations we're not having about online life - with family, friends, with our political representatives - because we don't know where to start. The Internet seems so opaque, that we don't know to get traction on our concern that it no longer serves our human needs. This welcome volume suggests entry points for designers and users - to start those necessary conversations about how to make online life serve our emotional and social purposes. Both scholarly and down-to-earth, filled with compelling examples, it is a textbook for classrooms, dinnertables, and policy discussions.' Sherry Turkle, MIT, Author of The Empathy Diaries, Reclaiming Conversation, Alone Together, and Life on the Screen
